Mobile Toggle
WorkforceNEXT Healthcare Summit 2018

Agenda – WFN Healthcare 2018

Engaging and Transforming Healthcare Workforce & HR Leaders for the Future

7:30 AM - 8:30 AM

WorkforceNEXT Healthcare HR Breakfast / Networking & Solutions Showcase


8:30 AM - 8:45 AM

Welcome Address


8:45 AM - 9:15 AM

Keynote: “How to Create a Culture of Caring”

Shibu Varghese, SHRM-SCP, Senior Vice President, CHRO, Chief Diversity Officer, MD Anderson Cancer Center

9:20 AM - 10:00 AM

Plenary: Dispatches from the Future: Preparing Healthcare for the Coordination, Caring, Crypto, and Collaborative Economies of 2030

Rachel will explore how the socio-economic underpinnings of the next decade are changing what we value and how we create value.  She’ll provoke us to consider how the growing coordination, caring, crypto and collaborative economies are shaping healthcare, and inspire us to think about what this means for the future of healthcare work.

Key Questions will be answered:

  • How will the coordination economy reshape health care work?
  • What does the growing caring economy mean for job creation?
  • What skills will be needed in a future in which biological and lifestyle data are tracked constantly and passively?
  • What care models will emerge in a networked health ecosystem in which trust and expertise move out of institutions and into communities?

Rachel Maguire, Research Director, Institute for the Future

10:00 AM - 10:30 AM

Refreshment Break & Solutions Showcase


10:30 AM - 11:15 AM

Culture Development- How does your organization NEED TO CHANGE its culture to be ready for the new Healthcare Environment

  • Change Management- Handling misalignment of Management/Board Expectations
  • Preparing for conflict resolution and dealing with high demand environments and personalities
  • Future-proofing your culture to prepare for a new healthcare landscape
  • Managing diversity and inclusion to attract and retain the best talent

Moderator: Irene Helsinger, Director, Newport Board Group
Scott Hopkins, Director of Leadership Development, CHRISTUS Health
Joe Freudenberger, CEO, OakBend Medical Center

11:20 AM - 12:00 PM

Changing World of Work in Healthcare - Key Trends for HR Leaders in 2018

Using Advanced Analytics for Decision-making

Three Common Problems for Health Systems:

  • Planning for growth
  • The external market
  • The right staffing model & workforce planning approach

Matthew Stevenson, Partner & Co-Leader Workforce Strategy & Analytics, Mercer

12:00 PM - 12:45 PM

Lunch & Networking


12:45 PM - 2:15 PM

Peer-to-Peer Collaboration Cafe : Deep Dives into the Hot Healthcare Topics in Small Groups

  1. Using Workforce Analytics to Improve Patient Outcomes
  2. Driving Engagement in the Healthcare Sector
  3.  Reduce Turnover; Real Results and Best Practices
  4.  Targeting Top Candidates When There is a Workforce Shortage
  5. Ideas to Help Improve Work Life Integration for Your Workforce
  6. Professional License Verification vs. Education Verification
  7. HR’s Role in Achieving the Triple Aim: Improving Patient Experience and Population Health While Reducing Costs
  8. Best Practices for Creating and Managing Your Successful Expat Healthcare Workforce
  9. Optimizing the Candidate Experience
  10. Creating a High-Performing, Resilient Organization
  11. Strategies for Attracting Top Talent – Is There Value in Job Boards / Google for Jobs / Technology Tools – Email Nurturing, Programmatic, Geo-Fencing, Texting, Analytics
  12. High Performance Hiring: Sourcing, Mobile & Social Strategies to Better Recruit in a Fast Growing Healthcare Organization


2:20 PM - 2:50 PM

Afternoon Keynote Panel: Disaster Preparation & Response- Managing in Real Time- Innovative Ideas & Unique Ways these Healthcare Workforce Leaders Solve Workforce Issues

What are the lessons learned to help you prepare for the next disaster response and how it could impact your workforce and operations?

  • Working with City, State & Federal Agencies
  • Preparation & Planning/Communications
  • “Musical Chairs”- dealing with unusable facilities and healthcare teams needed everywhere
  • Resources/Supply Chain Issues
  • Managing Workforce Onsite While Coordinating with Workforce Offsite & Remote Clinics
  • Creating Employee Assistance/Recovery/Compensation Plans and Communications in Real Time
  • Longterm effects from a disaster

Omar Reid, Senior VP, Human Resources, Harris Health Systems

2:50 PM - 3:15 PM

Refreshment / Networking Break & Solutions Showcase


3:15 PM - 3:45 PM

Healthcare Business Impacts & Drivers for Providers: What You Need to Know Now

  • Legislative actions impacting provider community (Federal and State)
    • ACA
    • Medicare/Medicaid
  • Growing competitive nature of healthcare markets
  • Current Trends in Healthcare Delivery- Shift to Value versus Volume
    • Evolution from Fee-Based to Value-Based Healthcare  

Sarah Churchill Llamas, Shareholder Attorney, Winstead

3:50 PM - 4:20 PM

Developing Healthcare Leaders: Leadership Development in Volatile Times

  • Challenging during volatile times to focus
  • Misalignment of HiPOs
  • Inventing the future of healthcare leaders: New structures, new positions, new leaders
  • Engaging physicians to develop the next generation of clinical leaders

Jim Smalley, Director, Organizational Development, Texas Children's Hospital

4:20 PM - 4:50 PM

Employee Engagement & Retention - What Really Works in Healthcare Culture Today?

  • Strengthening workforce planning throughout the organization by holding leaders accountable for talent sourcing and developing
  • Game-changing hiring techniques to deliver for a value based payment model
  • Challenging traditional thinking around how to attract, engage and retain staff
  • Winning the battle for the Millennial healthcare workforce

Kim Garcia, Vice President, Human Resources, Memorial Hermann Health Systems

4:50 PM - 6:00PM

Happy Hour Reception & Networking